I would like the government to review the process for booking driving tests and ban the resale of driving tests at inflated prices. I think there should be penalties for those caught doing so.
I think the DVSA should upgrade the booking site so only one booking can be done per license, unless someone has failed a test. I believe the government should review the booking process so that it is closely monitored with heavy fines and ADI badges taken off people caught selling tests. I believe the online booking system is vulnerable to bots which can buy multiple tests. I believe that extending the validity of the driving theory test certificate to 3 years could help with this process.
Government response
DVSA is reviewing its booking processes with the aim of improving this service for all users. A consultation regarding possible options for improvements has been fast-tracked to May 2025.