Establish an Independent Complaint Commission for health, social Care (Adult & Child), education & benefits, who can legally force services to take action. We don’t think current complaint mechanisms and arrangements are good enough.

We think a proactive step by our government to establish this much-needed commission can help ensure that any complaints or discontent concerning social care are thoroughly investigated and necessary actions are taken promptly. The commission could have individual departments each one responsible for Social Care Adults, Social Care Children, Education, Benefits and Health.