We think the legislation governing the credit rating system should be reviewed as even a small mistake on your credit report, can have severe consequences, and correcting it is often difficult.

We think providers use this as a weapon in disputes, and Credit Reference Agencies could be assisting in this process. therefore their powers should be reviewed. When attempting to rectify an error on our credit report, we feel consumers are treated with complete disregard for the damage caused by a company's mistake. We feel there is insufficient accountability or consequences for the emotional distress suffered by consumers or time wasted in the struggle trying to fix these mistakes.