Many water companies have increased prices of supply without reinvestment in the system. Raw sewage has been pumped into the environment where the clean-up is again billed to customers as price increases. Bonuses and dividends should not come from such fixed or standing charges.

Do not let the utility companies use the customers as their "cash cow". Customers should have value for money for the services provided where they are operated in a fair manner. Ban the practice of using fixed charges. We believe customers already pay the amount due and fixed charges are free income for the utility companies.